Privacy Policy
Nordic Electrofuel AS is the data controller for the processing of personal data as described in this privacy statement. In this privacy statement, we explain what kind of personal data we store and how we process it. This Privacy Policy applies to our ongoing operations as well as to https://nordicelectrofuel.no
Personal data we collect and process
We process the following categories of personal data:
- Basic information: Name, date of birth
- Contact information: Address, telephone number, email address
- Payment information: Transaction information, means of payment
Personal data is collected directly from you through information you provide to us. When we obtain Personal Data from other sources, we obtain Personal Data from the following sources:
- Number Disclosure Services
How We Use Personal Information
Customer relationship management
We use your personal data to manage our customer relationship with you. This may, for example, be customer service, complaint handling and error correction regarding your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary for the performance of an agreement with you.
Analysis, business development and service improvement
We work continuously to develop and improve our services and products. Much of this work involves analysing various forms of personal data, such as customer activity, customer history and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.
Sales and marketing
We use personal data in connection with the sale and marketing of our products and services, for example when you receive emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the opportunity to opt out of parts of this processing by, for example, opting out of receiving emails from us. In addition to this, we may also ask you for consent to use your personal data for so-called profiling, where we infer interests and needs based on your personal data. The purpose of profiling will be to make our marketing more relevant.
System monitoring, error correction, etc.
We monitor our systems for errors and problems. Part of these processes involves the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.
Security, fraud detection and criminal acts
We process personal data in our efforts to protect our users and ourselves against fraudulent activity, abuse and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.
Comply with legal obligations
In some cases, we are required to process personal data due to other legal obligations. An example of this is information related to sales, which we are obliged to account for and keep in accordance with the Accounting Act. The legal basis for processing personal data for this purpose is that the processing is necessary for compliance with a legal obligation to which we are subject.
Your rights
If you wish to exercise any of your rights, please contact us on aina.hegrestad@nordicelectrofuel.no.
Right of access to own information
You may request a copy of any information we process about you. Please contact us at the email address above to exercise your right of access.
Right to rectification of personal data
You have the right to ask us to correct or supplement information that is incorrect or misleading.
The right to erasure of personal data
You have the right to have your personal data deleted without undue delay. You can therefore ask us to delete information about you at any time. However, please note that information that we are required to keep due to other legal obligations (such as the Accounting Act) will not be deleted.
Restriction of processing of personal data
In some situations, you can also ask us to restrict the processing of information about you. You do this by managing consents or reservations in our solutions.
Object to processing of personal data
If we process information about you on the basis of our tasks or based on a balance of interests, you have the right to object to our processing of information about you. You do this by managing consents or reservations in our solutions.
Data portability
You have the right to obtain your personal data in a structured, commonly used and machine-readable format. Please contact us at the email address above to obtain your personal information.
You can complain about our processing of personal data
We hope you will let us know if you believe we do not comply with the rules of the Personal Data Act. Please let us know first through the contact or channel you have already established with us. You can also complain about our processing of personal data. You do this to the Data Inspectorate.
This privacy statement is based on a gdprcontrol.no privacy statement template
